Please keep in mind that the courier and postal systems are under a lot of stress in the coming month, so consider promoting the “courier” shipping options to your customers. For the Australians, Australia Post is not the most reliable option so make sure you allow for up to 7 days for orders to be delivered.

Fotomerchant shut-down dates

Our office will be officially closed from Saturday 20th December 2014 until Monday 5th January 2015. We will still be checking support tickets during this period but will only respond to the most urgent issues that impact your business. We thank you in advance for the rest we’re all looking forward to. :)

US Photographers / Burrell Imaging cut-off dates

Burrell Imaging will be closed from the 24th of December to the 4th of January, reopening on the 5th of January. Make sure you have all of your Direct Fulfilment orders approved and sent through to the lab before the 17th of December to ensure your customers receive their orders before the holidays.

Australian Photographers / Nulab Cutoff dates

Nulab Professional Imaging will be closed Wednesday 24 December 2014 at 12pm and re-opening 8:30AM Monday 5 January 2015. Please plan accordingly for peak Holiday courier schedules and allow for plenty of time for parcel delivery.

The following dates are to be used as guides for ordering specific products & services. The dates listed are for Australian & NZ clients. Orders must be received by 11am AEST.

• 10 DEC 2014: Any and all orders where shipping is provided by Australia Post (just to be sure).
• 15 DEC 2014: All international orders, Mounted Acrylic (Floating and Bolted).
• 16 DEC 2014: All other mounted products (Craftwood and Foamboard), Framed products, Gallery Wraps & Stretched Canvas.
• 17 DEC 2014: Canvas prints (non-stretched), Metallic and Fine art prints.

Nulab will continue to accept Fotomerchant submitted orders during the holiday season and will start reprinting on a first come ì first serve basis, once the lab re-opens in January. For a more detailed summary of Nulab’s hours of operation during the xmas period you should visit: http://nulab.com.au/EDMS/Y141117_cutoffs/index.html

Australian Photographers / Bond Cutoff dates

Bond will be closing their doors for the year at 5.30pm Tuesday the 23rd of December and resuming normal trading hours at 8.30am Monday the 5th of January. For a more detailed summary of Bond’s hours of operation during the xmas period please refer to their online Holiday Trading Hours PDF: http://bondimaging.com.au/images/Holiday2015.pdf

The following dates are to be used as guides for ordering specific products & services.

• 1 DEC 2014: All Acrylic, Canvas Mounted products,
• 4 DEC 2014: All other mounted products
• 10 DEC 2014: Any and all orders where shipping is provided by Australia Post (just to be sure)
• 15 DEC 2014: Black & White, Canvas, Photo Canvas prints.
• 19 DEC 2014: Lustre and Metallic prints.

Enjoy your break!

So there it is folks.. make sure you plan ahead, get your Direct Fulfilment orders approved early and have a fantastic holiday break!

The Fotomerchant Team